Sending a parcel and mail to our hotel
In case of sending your bags or mail to the hotel ahead of time via a parcel delivery service, postal mail, and etc.., the shipping label must contain the name of the reserved guest, booking ID and check-in date in English.
We cannot accept luggage or mail delivered more than 1 week prior to the check-in date.
STORING LUGGAGE AFTER CHECKOUT
After checkout, we can store your luggage FREE OF CHARGE for collection later on the day of checkout. If you collect after this, we will make a charge of Y1,000 FOR EACH DAY FROM CHECKOUT, unless you have a future booking with us, in which case storage again is FREE.